Managing payroll is essential for any small business. It ensures your team is paid correctly and on time, and it keeps your business compliant with the ATO. However, payroll can be tricky, and mistakes can lead to financial penalties and unhappy employees. Here’s a look at some common payroll errors small business owners make and how to avoid them.

1. Misclassifying Employees and Contractors

One frequent mistake is misclassifying workers. An employee generally works under your control and is entitled to benefits like superannuation and leave. Contractors, on the other hand, operate independently and provide their own tools. Misclassification can lead to legal issues and fines. Make sure you review the level of control, independence, and payment terms to classify correctly.

Tip: Regularly review the working arrangements and clarify roles to ensure proper classification.

2. Incorrectly Calculating Overtime

Overtime calculations can be complex, especially if they involve different rates for weekends or holidays. Errors in calculating overtime can result in underpayment and potential legal disputes.

Tip: Use reliable timekeeping systems and always refer to the relevant award or enterprise agreements to apply the correct overtime rates.

3. Failing to Stay Updated with Payroll Legislation

Payroll laws change frequently and may affect tax rates, superannuation, and employee entitlements. Failing to stay updated can lead to non-compliance, which can result in fines & penalties, back payments to employees, legal disputes, and damage to your business reputation.  

Tip: Regularly consult trusted sources such as your accountant for updates and make use of the compliance support of your payroll service provider. 

4. Inaccurate Record-Keeping

Keeping accurate records is vital for compliance and avoiding financial discrepancies. Common mistakes include misreporting hours worked and incorrectly recording leave and entitlements. 

Tip: Maintain detailed and up-to-date payroll records for at least seven years, as required by Australian law.

5. Missing Payroll Tax Deadlines

Missing payroll tax deadlines can lead to penalties and disrupt your business operations. Payroll obligations generally include calculating payroll tax on total wages paid and submitting payments on time to the relevant tax authorities.

Tip: Set calendar reminders and use payroll software to automate tax calculations and regularly review payroll processes. We are also here to help.

6. Errors in Superannuation Contributions

Errors in superannuation contributions are the most frequent payroll issue we see and can result in penalties and employee dissatisfaction. Miscalculating the percentage of an employee’s earnings that must be contributed, missing contribution deadlines, and not providing superannuation for all eligible employees are common mistakes.

Tip: To assist we recommend that all business owners familiarise yourself with current rates and ensure they are applied correctly, include all eligible earnings, and make contributions at least quarterly by the ATO deadlines.

7. Not Providing or Incorrectly Providing Payslips

Providing accurate and timely payslips is a legal requirement. Mistakes in payslips, such as missing essential information or delivering them late, can lead to compliance issues. Payslips must include specific details such as gross and net pay, tax deductions, and superannuation contributions. 

Tip: Use payroll software that automatically generates compliant payslips and review them for accuracy before distribution.

8. Incorrectly Handling Employee Leave

Mismanaging employee leave can lead to compliance problems and employee dissatisfaction. Types of employee leave include annual leave, sick leave, parental leave, and long service leave. Common leave management errors include failing to track leave accurately, miscalculating leave entitlements, and not updating leave records promptly.

Tip: Use leave management software to track leave accurately, communicate clear leave policies, and update leave records regularly.

9. Ignoring Single Touch Payroll (STP) Requirements

Single Touch Payroll (STP) is mandatory in Australia and involves sending payroll information to the ATO with every pay run. Ignoring STP can result in significant penalties, increased risk of audit and potential back payments and corrections. 

Tip: Use STP-compliant payroll software and ensure your systems are always up-to-date and seek advice from payroll experts. Our team can assist.

10. Poor Communication with Employees

Clear communication with your employees about payroll is vital for maintaining trust and transparency with employees. Effective communication ensures employees understand their pay, benefits, and deductions, reducing confusion and/or potential disputes.

Common communication pitfalls may include not addressing payroll issues promptly and failing to provide regular updates on changes affecting someone’s pay.

Tip: Maintain clear and open communication about payroll details and address any queries or issues promptly.

 Conclusion

By avoiding these common payroll mistakes and implementing best practices, you can ensure your payroll processes are compliant, efficient, and beneficial for both your business and your employees. 

We can help

If you need advice and guidance to ensure you are managing your payroll accurately and efficiently, please contact us. We assist many of our clients with their weekly payroll and compliance requirements. We’re here to support you in ensuring a smooth payroll process.

Please contact our team on 03 9888 3175. We will get you sorted.

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